When do you have appointments?
Appointments are available on Mondays, Tuesdays, Wednesdays and Thursdays usually during the afternoons and early evenings. There are appointment times available to book directly but if your preferred time is not listed (e.g. evening appointments) then please message and we will do our best to accommodate you.
Is there disabled access?
Yes. Our counselling room is based on the third floor and has lift access from street level. There is a lift accessible disabled toilet on the second floor of the building.
Are there toilets?
Yes. There are unisex toilets on the third floor of the building (the same floor as our counselling room) and a disabled toilet on the second floor of the building.
How do I get to you?
Our office is a few minutes’ walk from the centre of Hull, which can easily be reached by train, bus, car, bicycle or on foot. Directly outside our building on Bond Street are bus stops for most routes coming through the city centre.
Is there parking?
There is a pay and display carpark on Bond Street directly opposite the building we are based in.
What happens if I arrive early?
There is a comfortable waiting area in the hall outside our counselling room where you can wait if you arrive early. Alternatively we are a few minutes’ walk from central Hull with its coffee shops and shopping if you would prefer to spend time here before it’s time to start your session.
What happens if I arrive late?
Our sessions start and finish at pre-agreed times so if you arrive late then your session will still end at the same time as planned. Therefore, we encourage you to be on time if you possibly can. If you know you are running late then it is helpful to message your counsellor to let her know.